Product FAQs

Hub & Sensor FAQ  |  Dual Battery Monitor FAQ

Hub & Sensor FAQs: (view product page)

Q: How many sensors can be added per hub?

A: The current monthly subscription covers 15 sensors per hub. 


Q: Is it easy to buy and add more sensors.

A: Yes! Simply push the "Add Sensor" button the hub and press the "Join Network" button on the sensor. You will see the lights blink on both, then go solid when the new sensor joins. New sensor data will be available automatically on on the cloud under the hub.


Q: Do the sensors report in, even if there is no motion?

A: Yes. They send a health update about every hour, which includes temperature, light level, RSSI, and its own AAA battery voltage. So, you can view graphs of temperature over time in the cloud, if that interests you.

Side note for techy types: If you are into radios and really want to get in the details, you can view RSSI of your sensor links to the hub (sensitivity is approx -108dBm). If you don't know what this means, don't worry about it.


Q: Is Rocky Mountain Sensors going to build different types of sensors in the future?

A: Yes. We have a few different types of sensors on the road map. You will be able to add these to your hub once they are launched. 


Q: What other ways can I use the sensors, besides looking for mice?

A: Here are some other ways the sensors have been used:

  • Put them the fridge and freezer to track the temperature, and to keep a count of how often the fridge is being opened during the day. This is why using velcro strips is nice, because you can move the sensors around based on what you are doing.

  • Place them storage cabinets to track movement. Note: the light level % is very telling if an external storage compartment has been opened during the day.

  • Set alerts for temperature to remind you to winterize.

FAQ's - Dual Battery Monitor (view product page)

  • How do I know if my sensor will connect to the cell tower where I store my boat?

    • Answer: If a Verizon phone connects at the location, the RMS-BAT2100 should connect. If it doesn't, then return it within 30 days for a refund. We want you to be 100% happy with your purchase.

  • Where can I get float switches?

    • Walmart or Amazon is a great place to look. Although, Amazon has a pretty large variety to select from. Any float switch that works as a switch to turn on a bilge pump will work.

    • You want to mount the high water level float switch (the one you connect to the sensor input), higher than the bilge pumps float switch, so you only get alerts when the bilge is not doing its job.


  • Can I use a water probe, instead of a float switch?

    • Yes you can! The sensor input is designed to handle both types. Oh, and you can even connect them in parallel (daisy chain) and increase the water sensing ability.

  • How can I measure the bilge time-on percentage?

    • Instead of connecting a 2nd battery, you can connect one of the battery ports directly to your bilge pump. This will allow you to set alert notifications in the cloud if the bilge runs longer than it should. We suggest that you don't set notifications right away, and get a feel for how often your bilge is running normally, then set an alert for when a higher value occurs.

    • NOTE: Never connect the sensor input to the bilge pump or the bilge float switch. (We said that earlier, but it's worth repeating!)


Additional Questions:


Q: Sensors have RSSI info, what is the sensitivity threshold?

A: Sensitivity is -108dBm. It's good to have your links >-95dBm for robustness.